Arlington Road Patient Forum

The Patient Forum consists of a group of patients and practice staff who together try to make a positive contribution to the services offered to patients at the surgery. The Forum meets monthly; every other month it is joined by members of the medical staff, the Practice Manager and Practice staff.

The objectives of the Patient Forum are:

* To form a two-way communication bridge between patients and the practice.

* To contact patients for their views and provide regular feed back to the practice.

* To highlight any services that could be improved.

* To promote health events and awareness days. This is done with posters, leaflets and information packs displayed on the Patients' Notice Board and tables throughout the waiting areas of the surgery. Last October, a very successful Stroke Awareness Day was held at the Victoria Baptist Church in Eldon Road, together with the Patients' Forum of the Lighthouse Medical Practice.

* To influence the provision of local Health and Social care.

For more information, please look at the notice boards. We try to keep them up to date as far as health awareness days are concerned. You can also pick up a leaflet about the Forum at the reception desk. If you would like to contact any member of the Forum, please enquire at the reception desk, where you can also pick up a leaflet which sets out our aims and objectives.

The Patient Forum is affiliated to the National Association for Patient Participation (NAPP) and is governed by the rules of that registered charity.

Please view...

Our Patient Participation Report for 2012.

Our Practice Survey Results for 2012 and our separate report about our appointments system.