If you wish to make a formal complaint, please contact the Complaints Manager who is the Shirley Moth our Practice Manager. You can talk to Shirley (or her deputy in her absence) either in person at the Surgery or by calling the Surgery on 727531. If you feel that your concerns remain unresolved you can put a complaint in writing to the Practice Manager. Our complaints procedure is available here.  If you are complaining on behalf of a patient, we will need their written consent confirming they wish the complaint to be investigated and they are happy for someone else to deal with it.

Please be assured that giving feedback about your care will not affect the way you are treated by the Practice. We aim to work together with our patients to achieve the best possible outcome at all times.